How to Foster Consumer Protection in Emerging Markets

Responsible Finance Forum IV

June 24-25, 2013

Berlin, Germany

rffiv_panoramicThe focus of RFF IV was on how to foster consumer protection in emerging insurance markets. In the Forum, 85 high-ranking participants from 23 countries exchanged ideas, shared experiences and presented initiatives to advance the agenda for responsible insurance.  The timing of the debate on consumer protection in emerging insurance markets could not have been more pertinent. There are now more than 500 million microinsurance consumers and that number keeps growing. Innovations are taking place in the market to bring down costs, safeguard profits, achieve affordability and extend the reach of microinsurance. However, in order to sustain growth and achieve scale and sustainability, consumers must experience true value. To meet this challenge, the delivery of microinsurance needs to be responsible.


The Forum focused on the following objectives:

  • Highlight the importance of both effectively protecting consumers and continuing to promote the development of microinsurance markets.
  • Better understand how to strengthen the business case for responsible microinsurance and promote responsible practices to be adopted by all microinsurance stakeholders
  • Identify the challenges of consumer protection in microinsurance and potential trade-offs to move the market forward.

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The fourth Responsible Finance Forum (RFF IV) was hosted by the German Federal Ministry for Economic Cooperation and Development (BMZ) and the Federal Financial Supervisory Authority (BaFin) on 24th to 25th June 2013 in Berlin. The fourth RFF was organized in collaboration with the Access to Insurance Initiative (A2ii), the Consultative Group to Assist the Poor (CGAP), the International Association of Insurance Supervisors (IAIS), the International Finance Corporation (IFC), the International Labour Office (ILO), the Microinsurance Network, the Ministry of Foreign Affairs of the Netherlands and Munich Re Foundation.

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